Civil Service Supervisor Practice Exam 2025 – All-In-One Guide to Exam Success!

Question: 1 / 400

What defines a grievance?

A compliment regarding management

A request for overtime

A complaint against management for perceived injustice

A grievance is specifically identified as a complaint against management or the organization concerning perceived injustices or unfair treatment in the workplace. This can include issues related to conditions of employment, policies, or any action taken by management that an employee believes is unjust or violates their rights. The core aspect of a grievance is that it is a response to a feeling of unfairness or dissatisfaction, which may arise from various management decisions or workplace situations.

In contrast, a compliment about management does not describe a grievance, as it reflects positive feedback rather than a concern. Similarly, a request for overtime pertains to compensation rather than a complaint, and a performance evaluation is an assessment of an employee's work, not an expression of dissatisfaction with management practices. Therefore, the identification of a grievance as a complaint against management for perceived injustice accurately captures its meaning within the context of workplace relations.

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A performance evaluation

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